Cancellation Policy

Cancellation charges are like: -
The following fees apply to Stay & Food package cancellations. The cancellation charges will be calculated based on the total billing amount of the trip.

• ✓ 15% of the Total Billing Amount as a Cancellation Fee: If cancelled 15 days before.
• ✓ 20% of the Total Billing Amount as a Cancellation Fee: If cancelled 8–14 days.
• ✓ 25% of the Total Billing Amount as a Cancellation Fee: If cancelled 4–7 days.
• ✓ No Refund: If cancelled 0–3 days.

Rescheduling Policy

If the booking permits rescheduling, it will be processed following the specified terms:

• ✓ 0 days before the trip: 100% of the booking amount will be charged (no adjustment or refund).
• ✓ 1 – 15 days before the trip: 25% of the total billing amount will be charged as a rescheduling fee.
• ✓ 16 days or more before the trip: 15% of the total billing amount will be charged as a rescheduling fee.

For example:
If your total billing amount is ₹10,000 and your rescheduling request is made 15 days before the trip, a rescheduling fee of ₹2,500 (25%) will apply. The remaining ₹7,500 will be adjusted toward the billing amount of your rescheduled trip.

Please note: Rescheduling requests cannot be made via phone or email. All such requests must be initiated through the designated booking platform(WhatsApp / Website).

Refund Policy

• ✓ No Refund for any event-based or discounted bookings.
• ✓ No Refund if less than 50% of the trip amount was paid.
• ✓ No Refund for cancellations made 0-3 days before the trip.
• ✓ Partial Refund (after deduction): For cancellations 4 days or above.

To view all our detailed policies? Click here > Guest, Payment, Cancellation, Reschedule, Refund, and Other Policy
For cancellations, date changes, or any questions, please WhatsApp us at 07407700920.

Terms & Conditions

✓ All guests must carry valid photo ID's (Passport/Driving License/Voter ID Card/Aadhar Card). PAN Card is not accepted at many places as a valid photo ID.

✓ Check-in and check-out times at hotels would be as per hotel policies. These are generally pre-decided as per the operation schedules.

✓ Standard check-in time is 12 PM, and the standard check-out time is 10 AM. Early check-in and late check-out requests are subject to availability and may also attract an additional fee at the property's discretion.

✓ If group behaviour is deemed unfit at the property, the Alafiia Property Manager, upon subjective evaluation, retains the full right to take required action, which may also result in an on-spot cancellation without refunds.

✓ Do not smoke inside the tent.

✓ USE DUSTBIN

✓ ALWAYS TAKE A GUIDE

✓ Guests are responsible for their own safety and the safety of their belongings during their stay or trip.

Property Rules

✓ We follow a self-help policy and do not provide luggage assistance or room services.

✓ Alcohol consumption is permitted on the premises as per the property's discretion and local laws. Outside alcohol consumption is not allowed in dorm rooms and common areas. However, it can be consumed in private rooms.

✓ Children below 18 are only permitted with a guardian.

✓ We only accept a government ID as valid identification

✓ You will be charged for any damage or harm to the property caused by you or by your guests.

✓ Not allowed to play loud music

✓ Not allowed to openly or loudly consume alcohol

✓ Must dinner be by 9.30 pm

✓ Do not think too much, just take precautions and enjoy your holiday.

Upper Rabek, a serene offbeat destination in Kalimpong, West Bengal, is gaining popularity among travelers looking for a peaceful retreat in the lap of the Himalayas. Below are some frequently asked questions to help you plan your trip effectively.

1. What is Rishop famous for?

Rishop is a peaceful hill village near Kalimpong, known for its panoramic Kanchenjunga views, pine forests, and Tiffin Dara viewpoint. It’s a popular destination for offbeat travelers seeking a quiet retreat.

2. How do I reach Rishop from Kalimpong or Siliguri?

From Kalimpong, Rishop is around 32 km by road. You can hire a private cab or shared jeep. From Siliguri/NJP, take a taxi via Kalimpong or Lava. Roads are steep but scenic.

3. What are the best places to visit in and around Rishop?

Top places include:

• Tiffin Dara View Point

• Lava Monastery

• Lolegaon Canopy Walk

• Neora Valley National Park

• Kalimpong town & Delo Hill

4. What is the best time to visit Rishop and Kalimpong?

The best time is October to April for clear Kanchenjunga views and pleasant weather. Monsoon (July–Sept) is lush but may have travel disruptions.

5. What kind of stays are available in Rishop?

You’ll find homestays, budget cottages, and Kanchenjunga-view rooms in Rishop. Most offer basic but cozy accommodation with home-cooked food and village hospitality.

6. Can I see Kanchenjunga from Rishop?

Yes, on clear mornings, Rishop offers spectacular views of Mt. Kanchenjunga, especially from Tiffin Dara viewpoint and some homestays facing east.

7. How far is Kalimpong from Rishop and what’s the travel time?

Kalimpong is about 32–35 km from Rishop. It takes around 2 hours by car due to hilly terrain and narrow roads.

8. Is Rishop suitable for a weekend trip from Kolkata?

Yes! Rishop is a perfect offbeat weekend getaway from Kolkata. You can reach NJP or Bagdogra by train/flight, then travel to Rishop via Kalimpong or Lava.

9. What activities can I enjoy in Rishop and Kalimpong?

Activities include:

• Nature walks & birdwatching

• Sunrise views from Tiffin Dara

• Exploring monasteries & heritage in Kalimpong

• Trekking in Neora Valley Forest

10. Can I book Rishop homestays and tours online?

Yes, you can book Rishop homestays, group tours, and car packages online via Alafiia Tourism or trusted local travel platforms.

11. Where is Upper Rabek located?

Ans. Upper Rabek is a picturesque village near Rishop in Kalimpong, West Bengal. It is surrounded by lush greenery and offers mesmerizing views of the Kanchenjunga range.

12. How can I reach Upper Rabek, Kalimpong?

Ans. You can reach Upper Rabek by:

• Air: Fly to Bagdogra Airport (IXB) (110 km away), then take a cab to Upper Rabek.
• Train: Take a train to New Jalpaiguri (NJP) Railway Station (100 km away), then a taxi or shared jeep.
• Bus: Board a Siliguri to Kalimpong bus, then take a cab to Upper Rabek.
• Private Car/Bike: Drive via Siliguri → Kalimpong → Lava → Upper Rabek for a scenic road trip.

13. What is the best time to visit Upper Rabek?

Ans. The best time to visit is:

• October to April: Clear skies and breathtaking mountain views.
• March to May: Pleasant weather with blooming rhododendrons.
• June to September: Monsoon season; travel can be challenging due to rain.

14. What are the top attractions near Upper Rabek?

Ans. Some nearby attractions include:

• Tiffin Dara Viewpoint – A short trek for panoramic Himalayan views.
• Neora Valley National Park – A paradise for nature lovers and wildlife enthusiasts.
• Lava Monastery – A peaceful Buddhist monastery in Lava.
• Changey Waterfall – A scenic waterfall near Lava.
• Deolo Hill, Kalimpong – The highest point in Kalimpong offering breathtaking views.

15. Where to stay in Upper Rabek?

Ans. One of the best places to stay is Alafiia Offbeat Rishop Stay, which offers:
✔ 5 Mountain View Rooms (2-3 person capacity)
✔ Check-in: 12:00 PM | Check-out: 10:00 AM
✔ Per-Day, Per-Head Package: Includes Lunch, Evening Snacks, Dinner & Breakfast
✔ Scenic & Peaceful Environment

16. What activities can I do in Upper Rabek?

• Ans. Trekking & Hiking – Explore trails like Tiffin Dara.
• Photography – Capture stunning sunrises & Himalayan landscapes.
• Birdwatching – Spot rare Himalayan birds in the forests.
• Local Sightseeing – Visit monasteries, waterfalls & national parks.
• Relaxation & Stargazing – Enjoy peaceful nights with clear starry skies.

17. Is Upper Rabek suitable for family trips?

Ans. Yes! Upper Rabek is a family-friendly destination, offering a peaceful retreat away from city crowds. Families can enjoy scenic walks, local sightseeing, and cozy stays like Alafiia Offbeat Rishop Stay.

18. What should I pack for a trip to Upper Rabek?

Ans. ✔ Warm Clothes: Even in summer, temperatures can drop at night.
✔ Comfortable Shoes: For trekking & sightseeing.
✔ Raincoat/Umbrella: If visiting during monsoon.
✔ Camera & Binoculars: To capture the stunning landscapes and birdlife.

19. Is there mobile network connectivity in Upper Rabek?

Ans. Yes, but network connectivity may be weak in some areas. BSNL, Jio, and Airtel provide the best coverage. Wi-Fi may be available in some homestays.

20. Can I find ATMs or medical facilities in Upper Rabek?

• Ans. ATMs: Very limited. It’s best to carry cash from Kalimpong or Siliguri.
• Medical Facilities: Basic medical shops are available in Lava/Kalimpong, but for major treatments, Siliguri is the nearest option.

21. Is Upper Rabek safe for solo travelers and female travelers?

Ans. Yes, Upper Rabek is safe for all travelers. Locals are friendly, and homestays like Alafiia Offbeat Rishop Stay provide a secure and homely environment. However, solo travelers should carry essentials and avoid traveling alone at night in forested areas.