Cancellation Policy

Cancellation charges are like: -
The following fees apply to Stay & Food package cancellations. The cancellation charges will be calculated based on the total billing amount of the trip.

• ✓ 15% of the Total Billing Amount as a Cancellation Fee: If cancelled 15 days before.
• ✓ 20% of the Total Billing Amount as a Cancellation Fee: If cancelled 8–14 days.
• ✓ 25% of the Total Billing Amount as a Cancellation Fee: If cancelled 4–7 days.
• ✓ No Refund: If cancelled 0–3 days.

Rescheduling Policy

If the booking permits rescheduling, it will be processed following the specified terms:

• ✓ 0 days before the trip: 100% of the booking amount will be charged (no adjustment or refund).
• ✓ 1 – 15 days before the trip: 25% of the total billing amount will be charged as a rescheduling fee.
• ✓ 16 days or more before the trip: 15% of the total billing amount will be charged as a rescheduling fee.

For example:
If your total billing amount is ₹10,000 and your rescheduling request is made 15 days before the trip, a rescheduling fee of ₹2,500 (25%) will apply. The remaining ₹7,500 will be adjusted toward the billing amount of your rescheduled trip.

Please note: Rescheduling requests cannot be made via phone or email. All such requests must be initiated through the designated booking platform(WhatsApp / Website).

Refund Policy

• ✓ No Refund for any event-based or discounted bookings.
• ✓ No Refund if less than 50% of the trip amount was paid.
• ✓ No Refund for cancellations made 0-3 days before the trip.
• ✓ Partial Refund (after deduction): For cancellations 4 days or above.

To view all our detailed policies? Click here > Guest, Payment, Cancellation, Reschedule, Refund, and Other Policy
For cancellations, date changes, or any questions, please WhatsApp us at 07407700920.

Terms & Conditions

✓ All guests must carry valid photo ID's (Passport/Driving License/Voter ID Card/Aadhar Card). PAN Card is not accepted at many places as a valid photo ID.

✓ Check-in and check-out times at hotels would be as per hotel policies. These are generally pre-decided as per the operation schedules.

✓ Standard check-in time is 12 PM, and the standard check-out time is 10 AM. Early check-in and late check-out requests are subject to availability and may also attract an additional fee at the property's discretion.

✓ If group behaviour is deemed unfit at the property, the Alafiia Property Manager, upon subjective evaluation, retains the full right to take required action, which may also result in an on-spot cancellation without refunds.

✓ Do not smoke inside the tent.

✓ USE DUSTBIN

✓ ALWAYS TAKE A GUIDE

✓ Guests are responsible for their own safety and the safety of their belongings during their stay or trip.

Property Rules

✓ We follow a self-help policy and do not provide luggage assistance or room services.

✓ Alcohol consumption is permitted on the premises as per the property's discretion and local laws. Outside alcohol consumption is not allowed in dorm rooms and common areas. However, it can be consumed in private rooms.

✓ Children below 18 are only permitted with a guardian.

✓ We only accept a government ID as valid identification

✓ You will be charged for any damage or harm to the property caused by you or by your guests.

✓ Not allowed to play loud music

✓ Not allowed to openly or loudly consume alcohol

✓ Must dinner be by 9.30 pm

✓ Do not think too much, just take precautions and enjoy your holiday.

1. Where exactly is Mamring located?

Ans. Mamring is a tranquil hill village in the Darjeeling district, perched at around 5,858 ft elevation near Jogighat, Sittong 2 (coordinates: 26.944278°N, 88.339403°E).

2. How can I reach Mamring from Siliguri / NJP / Bagdogra?

• Ans. By Air: Fly into Bagdogra Airport (IXB)—about 60 km away. A 2.5–3 hour road trip via Siliguri → Sevoke → Kalijhora → Jogighat leads to Mamring.

• By Train: Arrive at New Jalpaiguri Railway Station (NJP) (~58 km away), then take a taxi or shared jeep along the same route.

• By Car/Taxi: Well-connected roads exist. Route signage leads you from Jogighat onward to Mamring. Local drivers familiar with the terrain are recommended .

• By Bus: Public buses stop at Kalijhora or Sevoke—about 10–15 km downhill. Hire a local taxi for the final stretch to Mamring.

3. What kind of accommodations are available in Mamring?

Ans. Mamring offers peaceful eco-homestays and farm stays like Alafiia Mamring RSF. These provide simple yet comfortable rooms with basic amenities, local home-cooked meals, and scenic hill views. Properties focus on organic living and rustic charm.

4. What activities and attractions are nearby?

• Ans. Jogighat Suspension Bridge: A short walk or drive away, offering calm riverside scenery.

• Lepcha Waterfall: A hidden waterfall reachable within 20–30 mins—perfect for a quick trek and nature photo-op.

• Nature Trails & Orange Orchards: Explore scenic walks through orchards, forests, and quiet village paths.

• Explore Upper Mamring & Chatakpur trails: Offbeat short hikes for nature lovers.
  As well as Darjeeling Popular sightseens.

5. When is the best time to visit Mamring?

• Ans. October–March: Clear skies, sunrise views, winter chill.

• April–June: Green landscapes, blossoming orchards, fresh organic produce.

• Monsoon (June–September): Misty mornings and lush waterfalls, though occasional road disruption is possible .

6. Is Mamring suitable for solo travelers or seniors?

Ans. Yes. Mamring is serene and low-traffic. Walking trails and homestays are safe and quiet. However, the terrain is hilly—make sure to consider mobility levels when planning activities.

7. Do I need permits or local guides for trekking around Mamring?

Ans. No special permit is required for day hikes within Mamring or nearby forests. However, if exploring Singalila National Park or other protected zones, you may need a Protected Area Permit (PAP) and a licensed local guide—especially for foreign nationals.

8. Are mobile networks and Wi-Fi available in Mamring?

Ans. Yes, leading networks like Jio and Airtel provide decent mobile coverage. Many homestays, including Alafiia Mamring, may offer Wi-Fi upon request—though speeds can fluctuate depending on terrain and weather.

9. Is Mamring eco-friendly or sustainable?

Ans. Absolutely. Mamring is known for organic farming, local dairy, and minimal modernization. Visitors often experience farm life, organic produce, and a sustainable village lifestyle.

10. What are nearby tourist spots if I stay in Mamring?

Ans. If you have a vehicle or are up for a day trip:

• Darjeeling Toy Train/Tourism Sites (Batasia Loop, Peace Pagoda, tea gardens)

• Mirik Town (Sumendu Lake, tea gardens, viewpoints)

• Chatakpur & Tinchuley – tranquil hill villages near Darjeeling
  Each reachable in 1–2 hours by road through scenic routes.

11. Is food available locally or at stays?

Most homestays offer homemade meals using local organic vegetables, rice, beans, cottage cheese, and Darjeeling tea. Meals cater to vegetarian and non-vegetarian preferences. Breakfast menus often include local specialties like puris, local greens, and traditional pickles.

12. Any tips for offbeat travelers planning to visit Mamring?

• Carry cash, as ATMs may be sparse.

• Pack warm clothes—even in summer, temperatures can drop in the evening.

• Monsoon rains can cause minor landslides—check road conditions before departure.

• Use trusted local drivers familiar with hilly roads.

• Respect local culture and ask before entering farms or private homestays