Cancellation Policy

Cancellation charges are like: -
The following fees apply to Stay & Food package cancellations. The cancellation charges will be calculated based on the total billing amount of the trip.

• ✓ 15% of the Total Billing Amount as a Cancellation Fee: If cancelled 15 days before.
• ✓ 20% of the Total Billing Amount as a Cancellation Fee: If cancelled 8–14 days.
• ✓ 25% of the Total Billing Amount as a Cancellation Fee: If cancelled 4–7 days.
• ✓ No Refund: If cancelled 0–3 days.

Rescheduling Policy

If the booking permits rescheduling, it will be processed following the specified terms:

• ✓ 0 days before the trip: 100% of the booking amount will be charged (no adjustment or refund).
• ✓ 1 – 15 days before the trip: 25% of the total billing amount will be charged as a rescheduling fee.
• ✓ 16 days or more before the trip: 15% of the total billing amount will be charged as a rescheduling fee.

For example:
If your total billing amount is ₹10,000 and your rescheduling request is made 15 days before the trip, a rescheduling fee of ₹2,500 (25%) will apply. The remaining ₹7,500 will be adjusted toward the billing amount of your rescheduled trip.

Please note: Rescheduling requests cannot be made via phone or email. All such requests must be initiated through the designated booking platform(WhatsApp / Website).

Refund Policy

• ✓ No Refund for any event-based or discounted bookings.
• ✓ No Refund if less than 50% of the trip amount was paid.
• ✓ No Refund for cancellations made 0-3 days before the trip.
• ✓ Partial Refund (after deduction): For cancellations 4 days or above.

To view all our detailed policies? Click here > Guest, Payment, Cancellation, Reschedule, Refund, and Other Policy
For cancellations, date changes, or any questions, please WhatsApp us at 07407700920.

Terms & Conditions

✓ All guests must carry valid photo ID's (Passport/Driving License/Voter ID Card). PAN Card is not accepted at many places as a valid photo ID.

✓ Check-in and check-out times at hotels would be as per hotel policies. These are generally pre-decided as per operation schedules.

✓ Standard check-in time is 12 PM, and the standard check-out time is 10 AM. Early check-in and late check-out requests are subject to availability and may also attract an additional fee at the property's discretion.

✓ If group behaviour is deemed unfit at the property, the Alafiia Property Manager, upon subjective evaluation, retains the full right to take required action, which may also result in an on-spot cancellation without refunds.

✓ Do not smoke inside the tent.

✓ USE DUSTBIN

✓ ALWAYS TAKE A GUIDE

✓ Guests are responsible for their own safety and the safety of their belongings during their stay or trip.

Property Rules

✓ We follow a self-help policy and do not provide luggage assistance or room services.

✓ Alcohol consumption is permitted on the premises as per the property's discretion and local laws. Outside alcohol consumption is not allowed in dorm rooms and common areas. However, it can be consumed in private rooms.

✓ Children below 18 are only permitted with guardians.

✓ We only accept a government ID as valid identification

✓ You will be charged for any damage or harm to the property caused by you or by your guests.

• ✓ Not allowed loud music
• ✓ Not allowed openly or loudly consume alcohol
• ✓ Must dinner have to 9.30pm
• ✓ Do not think too much just take precautions and enjoy your holoday.

1. Where is Lamahatta located?

• Ans. Lamahatta is a peaceful hill village located in the Darjeeling district of West Bengal, India. It is about 23 km from Darjeeling town and lies at an altitude of approximately 5,700 feet above sea level.

2. How can I reach Lamahatta?

• Ans. By Air: The nearest airport is Bagdogra, about 70 km away. You can hire a taxi from the airport to reach Lamahatta.
• By Train: The nearest major railway station is New Jalpaiguri (NJP), around 65 km away. From there, you can take a taxi or shared vehicle to reach Lamahatta.
• By Road: Lamahatta is well connected by road to nearby towns like Darjeeling (23 km), Kalimpong (30 km), and Siliguri (65 km). You can easily reach by private car, taxi, or bike.

3. What is the best time to visit Lamahatta?

• Ans. The best time to visit Lamahatta is during March to June and September to November. During these months, the weather is pleasant, with clear skies offering great views of the Kanchenjunga range and surrounding landscapes.
• The monsoon season (July to August) brings heavy rains, and winters (December to February) can be chilly, but the area has a unique charm during these periods as well.

4. What are the main attractions in Lamahatta?

• Ans. Lamahatta Eco Park: The most popular spot, offering serene walking trails through pine forests, landscaped gardens, and a sacred lake surrounded by Buddhist prayer flags.
• Tinchuley: A nearby village known for its scenic beauty and tea gardens.
• Takdah: Famous for its British colonial bungalows and tea estates, located around 10 km from Lamahatta.
• Peshok Tea Garden: A scenic tea plantation offering beautiful views of the surrounding hills.
• Lover’s Meet Viewpoint: Offers breathtaking views of the confluence of the Teesta and Rangeet Rivers.

5. Is Lamahatta suitable for trekking and nature walks?

• Ans. Yes, Lamahatta is ideal for trekking and nature walks. There are several short hiking trails within the Eco Park and surrounding pine forests. The trek to the sacred lake is particularly popular, and you can also explore nearby viewpoints.

6. Are there good accommodation options in Lamahatta?

• Ans. Yes, Lamahatta has a variety of homestays, eco-friendly accommodations, and guesthouses that offer a comfortable stay in a serene environment. Many homestays provide home-cooked meals and stunning views of the mountains.

7. What kind of food is available in Lamahatta?

• Ans. Most of the accommodations in Lamahatta offer homemade local food, including Nepali, Tibetan, and Bengali cuisine. Popular dishes include momos, thukpa, dal-bhat, and local vegetables. Some guesthouses may also offer simple North Indian or continental meals on request.

8. Is Lamahatta safe for solo travelers and families?

• Ans. Yes, Lamahatta is a safe destination for both solo travelers and families. The locals are warm and friendly, and the peaceful atmosphere makes it a relaxing retreat. However, it’s always a good idea to follow standard travel safety practices.

9. Are there any activities for adventure enthusiasts in Lamahatta?

• Ans. While Lamahatta is primarily a destination for relaxation and nature lovers, activities such as birdwatching, trekking, and nature photography are popular. The nearby Teesta River offers opportunities for river rafting for adventure seekers.

10. Can I visit Lamahatta as a day trip from Darjeeling or Kalimpong?

• Ans. Yes, Lamahatta can be visited as a day trip from Darjeeling (23 km) or Kalimpong (30 km). It’s a perfect place to spend a peaceful day amidst nature, visiting the Eco Park and enjoying the scenic views.

11. What should I pack for a trip to Lamahatta?

• Ans. If you’re visiting in summer, pack light clothing along with a jacket for cooler evenings. During winter, carry warm clothes as temperatures can drop significantly. Comfortable shoes are a must if you plan on trekking or walking around the village.

12. Is there internet connectivity in Lamahatta?

• Ans. Internet connectivity in Lamahatta may be limited & inconsistent depending on your service provider.

13. Are there ATMs or medical facilities in Lamahatta?

• Ans. Lamahatta is a small village with limited infrastructure. It’s advisable to carry sufficient cash as ATMs are not readily available. For medical emergencies, basic health care facilities can be found in nearby towns like Darjeeling or Kalimpong.

14. Are permits required to visit Lamahatta or nearby attractions?

• Ans. No special permits are required to visit Lamahatta or most of the nearby attractions. However, if you plan to visit Neora Valley National Park, which is located close to Kalimpong, you may need to obtain a permit from the Forest Department.