Cancellation charges are like: -

• ✓ 0 - 2 days NO REFUND
• ✓ 3 - 10 days 400/- Per Head Per Day
• ✓ 11 and above 300/- Per Head Per Day

Rescheduling charges are like: -

• ✓ 0 days (on check-in date)No Rescheduling & Refund
• ✓ 1 - 3 days 300/- Per Head Per Day
• ✓ 4 - 30 days and above 200/- Per Head Per Day

If you want to cancel your booking due to any Natural Disaster or COVID-19 or Due to harsh weather conditions, homestays & camps located in remote regions have to make preparations for your stay much in advance. The booking amount is 100% refundable if a cancellation is made 15 days prior to the Commencement or Check-In date. For cancellations made within 15 days from the date of trip Commencement or Check-In, no refund will be applicable.  In case you wish to cancel or rescheduling your plan please email us at contact@alafiia.com or Call 7407700920

Terms & Conditions

✓ All guests must carry valid photo ID's (Passport/Driving License/Voter ID Card). PAN Card is not accepted at many places as a valid photo ID.

✓ Check-in and check-out times at hotels would be as per hotel policies. These are generally pre-decided as per operation schedules.

✓ Standard check-in time is 12 PM, and the standard check-out time is 10 AM. Early check-in and late check-out requests are subject to availability and may also attract an additional fee at the property's discretion.

✓ If group behaviour is deemed unfit at the property, the Alafiia Property Manager, upon subjective evaluation, retains the full right to take required action, which may also result in an on-spot cancellation without refunds.

✓ Do not smoke inside the tent.

✓ USE DUSTBIN

✓ ALWAYS TAKE A GUIDE

✓ Guests are responsible for their own safety and the safety of their belongings during their stay or trip.

✓ If you have breathing issues avoid staying at Gnathang Vally, stay in Zuluk. On the way to Kupup visit Gnathang.

Property Rules

✓ We follow a self-help policy and do not provide luggage assistance or room services.

✓ Alcohol consumption is permitted on the premises as per the property's discretion and local laws. Outside alcohol consumption is not allowed in dorm rooms and common areas. However, it can be consumed in private rooms.

✓ Children below 18 are only permitted with guardians.

✓ We only accept a government ID as valid identification

✓ You will be charged for any damage or harm to the property caused by you or by your guests.

• ✓ Not allowed loud music
• ✓ Not allowed openly or loudly consume alcohol
• ✓ Must dinner have to 9.30pm
• ✓ Do not think too much just take precautions and enjoy your holoday.

1. Where is Kolakham located?

Ans. Kolakham is a peaceful village located in the Kalimpong district of West Bengal, India. Nestled in the foothills of the Himalayas, it is situated close to the Neora Valley National Park and offers panoramic views of the surrounding mountains and forests.

2. How do I reach Kolakham?

• Ans. By Air: The nearest airport is Bagdogra Airport (about 125 km away). You can hire a taxi from the airport to reach Kolakham.
• By Train: The closest railway station is New Jalpaiguri (NJP), about 110 km from Kolakham. Taxis are available for hire from NJP.
• By Road: Kolakham is well-connected by road. You can drive or hire a car from Siliguri, Kalimpong, or Lava. Public transport such as shared jeeps is available from Kalimpong and Lava.

3. What is the best time to visit Kolakham?

Ans. The best time to visit Kolakham is from October to April, when the weather is pleasant and the skies are clear, offering stunning views of the Himalayan ranges. The monsoon season (June to September) can make travel difficult due to slippery roads.

4. What are the nearby attractions in Kolakham?

• Ans. Neora Valley National Park: A paradise for nature lovers and wildlife enthusiasts.
• Changey Waterfall: A beautiful 300-ft waterfall located about 4 km from Kolakham.
• Tiffin Dara Viewpoint: Offers panoramic views of Mount Kanchenjunga and surrounding ranges.
• Lava Monastery: A peaceful Buddhist monastery located in the nearby town of Lava.
• Rishyap Village: A scenic hamlet nearby, known for its tranquil environment and beautiful landscapes.

5. What kind of activities can I do in Kolakham?

Ans. Kolakham is a great destination for:

• Trekking and Hiking: There are numerous trails around Kolakham and Neora Valley.
• Bird Watching: The region is home to a variety of exotic bird species, making it a bird-watcher’s haven.
• Wildlife Spotting: You can spot rare animals such as the Red Panda, Himalayan Black Bear, and more in Neora Valley National Park.
• Photography: Stunning landscapes and diverse flora and fauna make Kolakham a great place for photography.
• Relaxation: Unwind amidst nature, enjoying the peaceful atmosphere of the village.

6. What type of accommodation is available in Kolakham?

Ans. Kolakham offers several homestays and guesthouses, providing a comfortable and rustic experience. Most accommodations offer basic amenities and a warm, homely atmosphere with scenic views of the surrounding mountains and forests.

7. Is Kolakham safe for travelers?

Ans. Yes, Kolakham is a safe and peaceful village. The locals are friendly and hospitable, and the region is free from crime. However, since it’s a remote village, it's advisable to plan your trip well and inform your accommodation provider about your travel plans in advance.

8. Is there mobile network connectivity in Kolakham?

Ans. Mobile connectivity in Kolakham can be patchy, especially for certain networks. BSNL and Airtel tend to have better coverage in the region, but you may experience limited or no connectivity in some parts.

9. What kind of food is available in Kolakham?

Ans. Most homestays and guesthouses in Kolakham serve simple, home-cooked meals. You can expect to enjoy traditional Himalayan cuisine, including rice, dal, vegetables, and local delicacies. Fresh, locally sourced ingredients are often used in the meals.

10. What should I pack for a trip to Kolakham?

• Ans. Warm clothing: Especially if you’re visiting in the winter months, as temperatures can drop significantly.
• Comfortable shoes: For trekking and walking around the village.
• Rain gear: If visiting during the monsoon season.
• Sunscreen, sunglasses, and a hat: To protect yourself from the sun during the day.
• Medicines: Since Kolakham is a remote location, carry any essential medicines with you.

11. Are there ATMs or banks in Kolakham?

Ans. No, Kolakham does not have any ATMs or banks. The nearest ATM facilities are available in Lava or Kalimpong, so it’s advisable to carry sufficient cash with you.

12. Is Kolakham suitable for family vacations?

Ans. Yes, Kolakham is an excellent destination for families seeking a peaceful retreat in nature. The homestays offer comfortable accommodation, and there are plenty of activities for both adults and children, such as nature walks, bird watching, and exploring nearby waterfalls.

13. What are the weather conditions like in Kolakham?

• Ans. Summer (March to June): Pleasant, with temperatures ranging between 10°C to 20°C.
• Monsoon (July to September): Heavy rainfall, which can make travel difficult.
• Winter (October to February): Cold, with temperatures dropping to as low as 0°C at night, especially in December and January.

14. Can I drive to Kolakham in my own vehicle?

Ans. Yes, you can drive to Kolakham in your private car. However, the roads leading to Kolakham can be steep and narrow, especially the last stretch from Lava. It’s recommended to use a sturdy vehicle, preferably a 4x4, or hire a local driver familiar with the terrain.

15. Do I need a guide for trekking in Kolakham?

Ans. While some treks in Kolakham can be done without a guide, hiring a local guide is recommended for trekking in Neora Valley National Park and other off-the-beaten-path areas to ensure safety and to learn more about the local flora and fauna.